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Legal and privacy

Legal and privacy notices

Two kinds of documents live here. The website notices are written from the code that runs this site. The service documents · terms and privacy policies for the delivery service itself · are published as supplied by the operator, Senpex, Inc., doing business as Pckup.

Website privacy policy

What this website does and does not collect, the legal bases, retention periods, who processes data on our behalf, and your rights. Generated from the implementation.

Cookie and analytics notice

Every value stored in your browser or on our servers, item by item, with the purpose, the consent category that gates it, and how long it is kept.

Customer privacy policy

The privacy policy for the delivery service and its mobile apps: what is collected, how it is used and shared, and your rights and choices · including SMS communications.

Courier privacy policy

The privacy policy as it applies to couriers on the platform, with courier-specific SMS communications, opt-in, and opt-out.

Courier terms of service

The terms for independent couriers providing delivery services through the platform: eligibility, contractor status, conduct, insurance, hours, payment, and appeals.

Terms of service

The terms that govern requesting and receiving deliveries through the platform: the protection plan, prohibited items, payment, cancellations, disclaimers, and dispute resolution. Effective March 23, 2026.